Privacy Policy
SE Autostyling ("SE Autostyling," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have. By using this website, submitting a form, or communicating with us by phone or text message, you agree to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide to us and information collected automatically when you interact with us.
Information you provide directly includes your name, mobile phone number, email address, mailing or service address, vehicle information (such as year, make, model, and condition), and any details you share about the service you are requesting. You provide this information when you fill out the quote form on this website, submit one of our advertisement lead forms, call or text us, or otherwise reach out to us.
Information collected automatically may include your IP address, browser type, device information, pages visited, and referring website. This information is gathered through cookies and similar technologies used on this website to help us understand how visitors use the site and to improve your experience.
How We Use Your Information
We use the information we collect to respond to your inquiries and quote requests, schedule and confirm appointments, provide the services you request, send you appointment reminders and follow-up communications, answer your questions, process transactions, improve our website and services, and comply with our legal obligations.
SMS / Text Messaging Program
When you provide your mobile phone number and check the SMS consent box on our quote form or on one of our advertisement lead forms, you consent to receive text messages (SMS/MMS) from SE Autostyling related to your inquiry. These messages may include qualifying questions about your vehicle and desired service, quote follow-ups, appointment scheduling and reminders, and responses to your questions.
The SMS consent checkbox is not pre-checked and is not required in order to submit the form or to receive a quote from us. If you do not check it, we will follow up by phone or email instead. We do not text numbers obtained from purchased lists or from any source other than our own forms.
Message frequency varies based on your interaction with us, and is typically two to six messages per inquiry. Message and data rates may apply depending on your mobile carrier and plan. You can opt out of text messages at any time by replying STOP to any message you receive from us; after you reply STOP, we will send one confirmation message and will not send further texts unless you opt in again. For help, reply HELP or contact us at (805) 918-1875 or [email protected]. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any goods or services.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with the service providers that help us operate our messaging program (for example, our customer relationship and messaging platform), and only to the extent necessary to deliver the messages you have requested.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances.
We share information with trusted service providers who perform services on our behalf, such as our website host, customer relationship management (CRM) and messaging platform, appointment scheduling tools, and payment processors. These providers are permitted to use your information only to perform services for us and are obligated to protect it.
We may disclose information when required to do so by law, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may transfer your information in connection with a merger, acquisition, financing, or sale of all or a portion of our business, in which case the receiving party will be bound to honor this Privacy Policy.
As stated above, we do not share mobile phone numbers or text messaging consent with third parties or affiliates for their own marketing purposes.
Cookies and Tracking Technologies
This website may use cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly if you disable them.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services, respond to your requests, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
Your Rights and Choices
You may request to access, correct, or delete the personal information we hold about you by contacting us at [email protected]. You may opt out of text messages at any time by replying STOP, and you may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Depending on where you live, you may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA). California residents may request disclosure of the categories of personal information we collect and request deletion of their personal information, subject to certain exceptions, and we will not discriminate against you for exercising these rights.
Children's Privacy
This website and our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Third-Party Links
This website may contain links to third-party websites, such as our social media pages. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Changes are effective when posted.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
SE Autostyling — the trade name of Spencer Eyman, sole proprietor
731 Bond Avenue, Santa Barbara, CA 93103, United States
Phone: (805) 918-1875
Email: [email protected]